Pvz2 Privacy Policy – How We Protect Your Information
Pvz2 is committed to protecting the privacy of every Malaysian user. This policy explains what information we collect, how it is used, and your rights as a user of our platform.
Information We Collect
When you register and use the pvz2 platform, we collect several categories of information to keep the platform running properly and to give you the best possible experience. The information we collect includes:
- Account information — username, email address, phone number, and encrypted password at the point of registration.
- Device and browser information — device type, operating system, IP address, browser type, and screen resolution for display optimisation purposes.
- Local payment information — transaction details in MYR including the payment method used, such as TNG, FPX, or bank transfer. We do not store full card numbers.
- Usage data — pages visited, session duration, games played, and in-platform actions for service improvement purposes.
- Cookies and tracking data — small cookie files stored on your device to identify your login session, language preference, and display settings.
Why We Collect This Information
Every piece of information collected by pvz2 has a clear and specific purpose. We do not collect data in excess of what is needed, nor for purposes unrelated to the platform's services. The primary purposes for which information is used are as follows:
Processing registrations, verifying identity, and enabling secure access to your account.
Processing deposits and withdrawals in MYR, verifying payments, and maintaining transaction history.
Analysing usage patterns to improve platform functionality, enhance load speeds, and personalise content.
Meeting Malaysian legal requirements relating to financial record-keeping and fraud prevention.
Cookies & Session Tracking
Pvz2 uses cookies — small text files stored locally in your browser — to keep the platform running smoothly throughout each session. Cookies allow us to recognise your login session without requiring you to re-enter your password each time, retain the language preference you have set, and remember your platform display settings.
We use two types of cookies. The first are session cookies, which are deleted automatically when you close your browser. The second are persistent cookies, which remain on your device for a set period to make re-login easier and to retain your preferences.
You can manage or delete cookies at any time through your browser settings. However, removing essential cookies may affect the functionality of certain parts of the pvz2 platform.
Data Storage & Security
All personal information collected by pvz2 is stored on servers protected with industry-standard SSL encryption. Access to user data is restricted to authorised personnel only and solely for legitimate platform operations.
Account information and transaction records are retained for as long as your account remains active, and for the period required by law following account closure. Any data that is no longer needed will be securely deleted in accordance with standard data deletion procedures.
While we take all reasonable steps to protect your data, no digital storage system can guarantee absolute security. We encourage users to also take their own precautions, such as using a strong password.
Sharing Information with Third Parties
Pvz2 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, there are limited situations where we may need to share certain information, namely:
- Payment processor — authorised payment service providers for processing transactions in MYR. They are bound by strict confidentiality agreements.
- Legal requirements — if pvz2 is required by Malaysian law or a court order to disclose certain information to the relevant authorities.
- Technical service providers — third-party companies that assist with platform maintenance, cybersecurity, or usage analytics, all of whom are bound by data confidentiality agreements.
- Fraud prevention — limited disclosure of information to fraud prevention bodies where unlawful activity is suspected on an account.
In all of the above cases, only the necessary information is shared, and pvz2 ensures that recipients maintain data protection standards equivalent to our own.
User Rights Over Personal Data
As a registered pvz2 platform user, you have the following rights regarding the personal information we hold about you:
- Right of Access — you may request a copy of the personal information we hold about you at any time by contacting our support email.
- Right to Rectification — if any information we hold is inaccurate or out of date, you may submit a written correction request.
- Right to Erasure — you may request the deletion of your account and personal data, subject to any applicable legal record-retention requirements.
- Right to Object — you may object to the processing of your data for direct marketing purposes by contacting our support team.
To submit any request relating to your privacy rights, please contact us at: [email protected]
Policy Changes & How We Notify You
Pvz2 reserves the right to update or amend this Privacy Policy from time to time in response to changes in law, technology, or our business practices. Registered users will be notified of any material changes via email or in-platform notification before those changes take effect.
The effective date of the latest version of this Privacy Policy will be stated at the bottom of this document. Continued use of the pvz2 platform after any amendments constitutes acceptance of the updated terms.
We encourage users to review this page periodically. If you disagree with any changes to the updated Privacy Policy, you have the right to close your account and stop using the platform.
This Privacy Policy was last updated in 2026. For any enquiries: [email protected]
Have a Question About Your Privacy?
Contact the pvz2 support team or check our FAQ section for more information on how we handle user data.